Terms of service

Last Updated: 5/6/26

EYEHESIVE ("we," "us," or "our") operates the website eyehesive.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly:

  • Name, email address, shipping address, billing address, and phone number when you place an order or create an account
  • Payment information (processed securely through our payment processor; we do not store full credit card numbers)
  • Communications you send us, including emails, contact form submissions, and customer service inquiries
  • Information you provide when signing up for our email list, affiliate program, events, or challenges

Information collected automatically:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see the Cookies section below)
  • Purchase history and browsing behavior on our Site

Information from third parties:

  • Information from social media platforms if you connect your account or interact with our ads
  • Information from analytics providers, including Google Analytics
  • Information from advertising partners, including Meta (Facebook/Instagram)

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and send order confirmations and shipping updates
  • Respond to your questions, comments, and customer service requests
  • Send marketing communications, promotional offers, and newsletters (you may opt out at any time)
  • Improve and personalize your experience on our Site
  • Analyze Site usage and trends to improve our products and services
  • Comply with legal obligations
  • Prevent fraud and protect the security of our Site and customers
  • Administer our affiliate program, events, retreats, and community challenges

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers: Third-party vendors who help us operate our Site, process payments, fulfill orders, send emails, and analyze data (including Shopify, payment processors, shipping carriers, and email marketing platforms). These providers are contractually obligated to keep your information confidential and use it only to provide services to us.

Shipping carriers: We share your name and address with shipping carriers (including UPS, USPS, FedEx, and others) to fulfill your orders.

Legal requirements: We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers: If EYEHESIVE is acquired, merged, or sold, your information may be transferred as part of that transaction.

4. Cookies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.

We use cookies for:

  • Essential site functionality (shopping cart, account login)
  • Analytics (understanding how visitors use our Site)
  • Marketing and advertising (retargeting ads on Meta, Google, and TikTok)

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

5. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, disclose, and sell
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at customercare@eyehesive.com with the subject line "California Privacy Request."

6. European Privacy Rights (GDPR)

If you are located in the European Economic Area, you have the right to access, correct, delete, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent where processing is based on consent.

To exercise these rights, contact us at customercare@eyehesive.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or your personal information:

EYEHESIVE
4231 Balboa Avenue #1009
San Diego, CA 92117
customercare@eyehesive.com
eyehesive.com